There are 2 main reasons why your order was canceled:
- Orders may be canceled if your item is out of stock. Sometimes when inventory is low, and multiple customers are trying to purchase at the same time, the inventory cannot update fast enough. In rare cases, it may look like you have completed your purchase but the item is not available. You will then see a cancel/refund email for the entire order or just a refund for the item that is out of stock.
- Your order may be automatically canceled and refunded if our system detects Fraud. This is an algorithm that we cannot change. If this happens, try a different form of payment.