ORDERING
- Why is my address auto-filling incorrectly ?
- Why is my discount code not working?
- I am having trouble with your website, it is frozen and I cannot proceed. What now?
- Where do I enter my Lems gift card info?
- Can I use a pre-paid gift card (non-Lems) on your website?
- What forms of payment do you accept?
- Can I use multiple forms of payment?
- I have ordered but I do not see my order confirmation email. Did you receive my order?
- Can I make changes to my order or cancel my order after it has been placed?
- Do you provide gift wrap or gift messaging?
- My credit/debit card has changed. How will I receive my refund?
- I see a website that sells Lems but the prices are very discounted. Is this a real website?
- How can I be notified when a product is back in stock?
- Do you charge sales tax?
- Do you charge any customs or duty fees?
- Why is my order being rejected by your system?
- Why was my order canceled or refunded when I did not request this?
- I would like to try the shoes on first before ordering. Are Lems sold in stores?