For most US customers, exchanges and returns are FREE when returning to a Happy Returns Bar location. Enter your zipcode here to see if there is a free drop-off location nearby Happy Returns Bar locations
If there is not a Happy Return Bar available, for US locations, you can still exchange for FREE using the UPS label option that is available when completing the returns form.
If you are returning for a refund, then there is a $9 fee deducted from your refund amount when using the UPS label return option. Original shipping fees, and package insurance are not refunded.
For International customers, the return fee is $14 when using our International Returns Portal via DHL International Returns
All International Returns are processed as REFUNDS. If you would like something different, please place a new order.
Original shipping fees, package insurance, duties, and taxes, are not refundable.
Please refer to our complete return policy here Lems Return and Exchange Policy